SNAP Accessibility State Data

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Person Assigned
URL of State SNAP landing page info page
Does state SNAP landing page have information about eligibility or a direct link to an eligibility page?
URL of online State SNAP enrollment form
URL of PDF State SNAP enrollment form
Is enrollment form directly linked to state SNAP landing page?
Are there options to get accommodations for SNAP enrollment
Enrollment in person allowed?
Online enrollment available?
Email for enrollment available?
Mail in address for enrollment available?
Fax number for enrollment available?
Is there a help/enrollment hotline?
List Help/Enrollment hotline
TTY option available?
Large print form available?
List other ways to enroll and accessibility details?
CarolineAlabama online and PDFYesYesYesYesYesYesYesMontgomery Area: (334) 242-0143
Outside Montgomery Area: (800) 382-0499
YesNoN/ADoes USDA nondiscrimination form count?
CarolineAlaska online form nor PDFNoYesNoNoNoNoYes800-478-7778NoNoN/AAlaska website is experiencing an outage, could not complete; unclear how to submit form? check final page, as addresses, fax, phone, and email info is available but unclear if these can be used for submission
CarolineArizona online and PDFYesNoYesNoYesYesYes (enter zip code for phone number)YesNoCan request paper application to be mailed to you. Community assisters are available for help by telephone and by limited in person basis. option to request large print on small print version
CarolineArkansas online and PDFYesNoYesNoYesNoYes1-800-482-8988NoNolarge print only available if you contact DHS officestates accommodations can be offered through local office manager but does not provide contact information--does this count?; can go in person for help, unclear if you can enroll; large print only available if you contact DHS office
CarolineCalifornia or form onlyYesNoYesNoNoNoYes1-877-847-3663YesNoN/Asays "reasonable accommodations available" but nothing further beyond interpreters.
CarolineColorado (small print english, though large print english and spanish also available)Both online and PDFNoYesYesNoYesYesYes855-855-4626NoYescan apply via smartphone app MyCOBenefits
CarolineConnecticut online form nor PDFYesYesYesNoYesNoYes1-855-626-6632 for help completing application due to disabilityYesNoasks if you need accommodations/extra help, but does not provide options
CarolineDelaware form onlyNoYesYesYesYesYesYes1-800-372-2022YesNomust download software to complete online form
CarolineDistrict of Columbia online form nor PDFNoYesYesNoYesNoYes202-727-5355YesNomay apply via smartphone apptty is not for same contact as help line, should it be?
CarolineFlorida form onlyNoNoYesNoNoNoYes850-300-4323YesNohave ASL video describing how to complete online formN/A
JessicaGeorgia online and PDFYesYesYesNoYesYesYes877-423-4746YesYesEnrollment available via phone
JessicaHawaii!/ online and PDFNoYesYesNoYesNoNoN/ANoNoPDF form provided is extremely difficult to read, no clear form/large print available
JessicaIdaho form onlyNoYesNoYesYesYesYes877-456-1233NoNoMethodology question: eligibility is found on a page that is linked to main page but unclear as to where it is (it is not indicated anywhere that eligibility info is found there)
JessicaIllinois online form nor PDFNoYesYesNoYesYesYes1-800-843-6154YesNoMethodology question: I'm giving states a "No" for accommodations if they are only citing the USDA non discrimination policy
JessicaIndiana form onlyYesNoYesNoNoNoYes800-403-0864NoNoApplicants can ask their local office for a form and they will provide them.
JessicaIowa online form nor PDFNoYesYesNoYesYesNoN/ANoNoConsolidated application with other social services programs, very little SNAP-specific info.
JessicaKansasWebsite down as of 7/7/21
JessicaKentucky online form nor PDFNoYesYesNoYesYesYes1 (855) 306-8959NoNo
EmilyMaryland form onlyYesYesYesNoYesYesNo central "hotline." Applicant can contact their local DSS office for a copy of the application, but it is unclear whether a case manager will help you enroll over the phone without a formally requested reasonable accommodation.

TTY option listed for only ~4 of 24 local DSS offices.
NoMail/fax enrollment at local DSS office (list provided); fax number is not provided for all of them

Applicant can request a reasonable accommodation (e.g., sign language interpreter, having a qualified reader read to a customer; mailing forms to a customer and meeting at a more accessible location) from local DSS. Request can be oral (in person or over telephone) or written. Phone number is provided with TTY option.
EmilyMassachusetts online form nor PDFYesYesYesNoYesYesYesDTA Assistance Line: (877) 382-2363 (press 7 to apply for SNAP)

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. Monday - Friday.
NoNoOn PDF enrollment form: "If you need help because of a disability, we can give an accommodation to make it easier to work with us. Call 1-877-382-2363 to ask about an accommodation." (no TTY included)
EmilyMichigan,5885,7-339-71547_5527---,00.htmlYes form onlyYesYesYesNoYesYesNoNoNoMail/fax enrollment at local office

State website re: application process: "DHS can assist you if you need help filling out the application or need someone to read the application to you. You may pick up an application during regular business hours without an appointment. [...] If you are unable to come into the office to complete an application because of a disability, you may contact your local MDHHS Office to request that someone come to your home to help you complete one."

On PDF application form: "If you do not speak English, have a hearing impairment, or have a disability, let us know how we can help you (an interpreter, sign language, TDD/TTY phone number we should call, assistance listening device, etc.) or bring your own support."
EmilyMinnesota online and PDFYesNoYesNoYesYesYes651-431-4050 in the Twin Cities metro area or 800-657-3698 outside the metro areaNoNoOn PDF form: "For accessible formats of this information, ask your county worker. For assistance with additional equal access to human services, contact your county's ADA coordinator."Mail, fax, or in-person submission of enrollment form to local county or tribal office (directory provided)

TTY option for enrollment hotline is stated as: "Call your preferred relay service for TTY"
EmilyMississippi online and PDFNoYesYesNoYesYesNoN/ANoNoPDF form does ask "Are you deaf, hearing impaired, or in need of interpreter services?" but does not describe process of obtaining services or further options for accommodation

Landing page technically links to PDF forms, but these links are not accessible (not visible or denoted as links until you hover over text and see color change)
Mail, fax, or in-person request of enrollment documents from local county office (directory not provided)
EmilyMissouri online and PDFNoYesYesYesYesYesYesChat at / 855-FSD-INFO (855-373-4636) / TTY at 800-735-2966YesNoCommon email, fax, mailing address provided for sending documents (i.e., does not require you to find specific info for local office)
EmilyMontana available if you emailOnline form onlyNoYesYesYesYesYesYes1-888-706-1535NoNoIn-person enrollment at local office address (directory provided); common fax and mailing addresses provided
EmilyNew Hampshire
NubairaNew Jersey online form nor PDFYesYesYesNoYesYesYes1-800-687-9512YesNoOlder adults and individuals with disabilities can send an authorized representative on their behalf to submit an application. If one is not able to complete the form, they can contact:
NubairaNew Mexico form onlyYesYesYesNoYesYesYes18002834465NoNoCan submit paper with just name, sign, and address and then check off the box for disability accomodation
There is a phone number to contact for accessibility compliance requests at
Chat feauture on application website blocked but also no tty so hard to access with just typing
NubairaNew York!input.nysmybw online and PDFYesYesYesNoYesYesYes1-800-342-3009YesYes"A Community Organization in your area can help you get and complete an application for SNAP. Please call the organization before you go there."Alt tags and pdfs with high accessibility
New York City (separate) online and PDFYesYesYesNoYesYesYes718-557-1399YesYesSimplified SNAP Application/Recertification Form Now Available for Seniors and New Yorkers with Disabilities: request application to be mailed and then submit by mail or fax
NubairaNorth Carolina online and PDFYesYesYesNoYesNoYesNC EBT Call Center: 1-866-719-0141YesNoIf you have a disability and need communication assistance, call 866-719-0141 or Relay Services:711.

Video showing how to apply online
Can fax or email complaints
"Call your county DSS office if one of these methods will not work for you"
NubairaNorth Dakota online and PDFNoYesYesNoYesNoYes(701) 328-2332YesNo"If you need assistance with this online service, please contact the North Dakota Department of Human Services."Non-disrimination statement with complaint form that can be mailed, faxed, or emailed to file complaints
NubairaOhio online and PDFYesYesYesNoYesYesYes1-866-244-0071NoNo"If you have a disability, are hearing-impaired or visually-impaired: We will help you complete this application and the interview"Says "To see if you might be eligible for SNAP, visit ." with no url to go with it
NubairaOklahoma online and PDFNoYesYesNoNoNoYes(405) 521-3444 OR (405) 522-5050NoNoCan contact by email as wellDiscrimination complaint form details on pdf application
NubairaOregon online and PDFYesYesYesYesYesYesYes503-945-5600YesYesOlder Adults and People with Disabilities apply separately: Call 1-855-ORE-ADRC (1-855-673-2372) Email, or Visit
NubairaPennsylvania online and PDFYesYesYesNoNoNoYes1-800-692-7462YesNoIf you have a disability and need this application in large print or another format, please call our helpline at 1-800-692-7462. Individuals who are deaf, hard of hearing, or have speech disabilities and wish to communicate with the helpline may call PA Relay Services by dialing 711.Large print upon request

If you need help completing the application form or need more information about benefits, trained county assistance office staff can help you in person.

for simple application:
NubairaRhode Island online form nor PDFYesYesYesNoYesNoYes1-855-MY-RIDHS (1-855-697-4347) or TTY 1-800-745-5555YesNoYou can ask for help in completing this form. You can ask for the form and notices to be translated. If you have a disability or condition that makes it hard for you to understand or answer questions on this application, we can help. Please let us know by speaking with a DHS representative or calling the DHS Call Center at 1-855-MYRIDHS (1-855-697-4347).Enrollment by phone available
FionaSouth Carolina online form nor PDFYesYesYesNoYesYesYes1-800-616-1309NoNo
FionaSouth Dakota online form nor PDFYesYesYesNoYesNoNoNoLink on federal website was incorrect (didn't work), I found the one listed by googling
FionaTennessee form onlyYesYesYesNoYesYesYes(886) 322-4287YesNoThey will call you or visit your home to give you assistance in completing the application if necessaryThe pdf page linked is not a direct link to the pdf, but it is a link to a page with a direct download button
FionaTexas form onlyNoNoYesNoNoNoNoNoLink on federal website was incorrect (gave a warning that the website was not secure), I found the one listed by googling
FionaUtah online and PDFYesYesYesNoYesYesNoNo
FionaVermont by request, instructions to request are posted prominently on landing pageOnline form onlyYesYesYesNoYesNoYes1-800-479-6151NoYes
FionaVirginia online and PDFYesYesYesNoNoNoNoNo
FionaWashington online and PDFYesNoYesNoYesYesNoNoPhone: 1-877-501-2233
FionaWest Virginia form onlyNoYesNoNoNoNoNoNoForm has to be turned in in person
FionaWisconsin online form nor PDFYesYesYesNoYesNoNoYesPhone (number varies by region)
FionaWyoming form onlyNoYesNoNoYesYesYes(307) 777-6313NoNoURL is not what is listed on federal website (federal website links to WY Department of Family Services home page)

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