TRansit ACessibility Tool (TRACT) Scores

The Public Transit Disability Dashboard ranks public transit websites by metrics of accessibility and disability-inclusive practices. These scores are based on data collected from public transit webpages from 26 public transit systems, as this is the information available to potential users. The 26 public transit systems represent the United States transit systems receiving the most federal funding, accounting for 66% of the total federal funds allocated to all public transit systems in the 2020 fiscal year.

For more details on each of our metrics, see our Public Transit Methods page, and full details are outlined in the associated methods paper. A compilation of public transit resources for people with disabilities is listed on the Source Links page.

The public transit user information was scored across six areas:

  1. Facility accessibility: features of public transit facilities are necessary to ensure access to a wide range of people; maximum of 22 points
  2. Vehicle accessibility: features of public transit vehicles are necessary to ensure access to a wide range of people; maximum of 11 points
  3. Inclusive policies: a wide range of individuals need to be involved during the public transit planning process to support fair use; maximum of 12 points
  4. Rider accommodations: indicating the number of modalities for submitting accommodations to support access to a wide range of individuals (e.g. online, telephone, TTY, etc.); maximum of 9 points
  5. Paratransit services: determining how easily information about eligibility and use of paratransit services can be found on public transit websites; maximum of 6 points
  6. Virtual accessibility: assessing the useability of public transit website content by a wide range of people; maximum of 2 points

The Total Public Transit Score is the sum of these six total sub-scores and has a maximum of 62 points. Higher scores indicate a more accessible public transit website and more disability-inclusive public transit user information and practices.

There are likely additional barriers in public transit ridership not reflected by this data. For example, physical features of a train station listed as present on a public transit website may not be in good, working condition. While this dashboard does not assess every aspect of disability inclusion, nor does a favorable score ensure an inclusive public transit experience, it identifies areas for improvement and can be used to track progress in the publicly provided information. Additional data is still needed to provide the full picture of disability inclusion and accessibility for public transit users.

RESULTS SUMMARY

Data was collected from public transit system websites receiving the most federal funding in 2022 fiscal year.

Among the public transit systems evaluated, overall accessibility and disability inclusion Total Scores:

  • Central Puget Sound Regional Transit Authority had the highest score: 40.7 out of 62 points
  • Transportation & Public Work of Miami-Dade had the lowest score: 16.3 out of 62 points

Based on the public transit accessibility and disability inclusion sub-category scores (Table 1):

  • Facility accessibility of public transit systems: 0 public transit systems scored 22 out of 22 points
  • Vehicle accessibility of public transit systems: 0 public transit systems scored 11 out of 11 points
  • Inclusive policies of public transit systems: 0 public transit systems scored 12 out of 12 points
  • Rider accommodations of public transit systems: 0 public transit systems scored 9 out of 9 points
  • Paratransit services of public transit systems: 11 public transit systems scored 6 out of 6 points
  • Virtual accessibility of public transit systems: 20 public transit systems scored 2 out of 2 points

Figure 1. Public Transit System Accessibility and Disability Inclusion: Total Scores among top 26 systems receiving the most federal funding, 2022

Table 1. Public Transit System Accessibility and Disability Inclusion Total Scores among top 26 systems receiving the most federal funding, 2022

wdt_ID Public Transit System Total Score Rank Total Score (62 pts max) Facility Score Rank Facility Score (22 pts max) Vehicle Score Rank Vehicle Score (11 pts max) Policy Score Rank Policy Score (12 pts max) Accommodations Score Rank Accommodations Score (9 pts max) Paratransit Score Rank Paratransit Score (6 pts max) Virtual Score Rank Virtual Score (2 pts max)
1 Central Puget Sound Regional Transit Authority 1 41 3 13 8 6 2 10 6 7 21 3 3 2
2 Valley Metro Rail, Inc. 2 41 11 9 4 7 2 10 2 7 1 6 1 2
3 San Francisco Municipal Transportation Agency (MUNI) 3 40 5 10 2 8 1 11 21 4 1 6 6 2
4 Washington Metropolitan Area Transit Authority 4 40 4 11 2 8 8 8 10 6 1 6 18 2
5 Chicago Transit Authority 5 39 11 9 1 8 8 8 7 6 1 6 20 2
6 San Diego Metropolitan Transit System 6 37 7 10 6 7 8 8 7 6 12 5 16 2
7 Southeastern Pennsylvania Transportation Authority 7 36 10 9 10 6 8 8 1 8 12 5 23 1
8 Utah Transit Authority 8 35 20 7 11 6 2 10 2 7 12 5 26 1
9 San Francisco Bay Area Rapid Transit District 9 35 1 17 26 1 8 8 2 7 24 0 11 2
10 Santa Clara Valley Transportation Authority 10 34 7 10 13 5 8 8 11 5 12 5 5 2
11 Peninsula Corridor Joint Powers Board 10 34 2 13 15 4 8 8 2 7 24 0 13 2
12 Massachusetts Bay Transportation Authority 12 34 5 10 9 6 21 6 17 4 1 6 4 2
13 Tri-County Metropolitan Transportation District of Oregon 13 34 11 9 7 6 17 7 18 4 1 6 10 2
14 Los Angeles County Metropolitan Transportation Authority 14 32 11 9 21 3 2 10 18 4 12 5 2 2
15 New York MTA 15 32 9 9 13 5 25 5 16 5 1 6 8 2
16 New Jersey Transit Corporation 16 30 15 8 5 7 17 7 11 5 23 2 7 2
17 Metropolitan Atlanta Rapid Transit Authority 16 30 15 8 16 4 17 7 7 6 12 5 24 1
18 Denver Regional Transportation District 18 30 18 7 12 5 21 6 21 4 1 6 9 2
19 The Greater Cleveland Regional Transit Authority 19 28 18 7 23 2 6 9 11 5 18 4 25 1
20 Dallas Area Rapid Transit 20 27 24 5 20 3 8 8 11 5 1 6 22 1
21 Maryland Transit Administration 20 27 21 6 17 3 6 9 23 3 18 4 15 2
22 Minneapolis Minnesota Metro Transit 22 27 22 6 17 3 17 7 18 4 1 6 21 1
23 King County Department of Metro Transit 23 26 23 5 22 2 8 8 11 5 18 4 19 2
24 Metropolitan Transit Authority of Harris County, Texas 24 24 26 4 19 3 21 6 23 3 1 6 17 2
25 Northeast Illinois Regional Commuter Railroad Corporation 25 21 17 8 23 2 21 6 23 3 24 0 12 2
Public Transit System Total Score Rank Total Score (62 pts max) Facility Score Rank Facility Score (22 pts max) Vehicle Score Rank Vehicle Score (11 pts max) Policy Score Rank Policy Score (12 pts max) Accommodations Score Rank Accommodations Score (9 pts max) Paratransit Score Rank Paratransit Score (6 pts max) Virtual Score Rank Virtual Score (2 pts max)

Figure 2. Public Transit System Accessibility and Disability Inclusion: Facility Accessibility Scores among top 26 systems receiving the most federal funding, 2022

Figure 3. Public Transit System Accessibility and Disability Inclusion: Vehicle Accessibility Scores among top 26 systems receiving the most federal funding, 2022

Figure 4. Public Transit System Accessibility and Disability Inclusion: Inclusive Policies Scores among top 26 systems receiving the most federal funding, 2022

Figure 5. Public Transit System Accessibility and Disability Inclusion: Rider Accommodations Scores among top 26 systems receiving the most federal funding, 2022

Figure 6. Public Transit System Accessibility and Disability Inclusion: Paratransit Services Scores among top 26 systems receiving the most federal funding, 2022

Figure 7. Public Transit System Accessibility and Disability Inclusion: Virtual Accessibility Scores among top 26 systems receiving the most federal funding, 2022

Citation​

Citation for this data, figures, or graphs from this dashboard: The Johns Hopkins Disability Health Research Center Public Transit Dashboard. https://disabilityhealth.jhu.edu

Contact Information​

If you have questions or need the data in an alternate accessible format, you can contact us at disabilityhealth@jhu.edu.